Mandiri Taspen
General Banking Intern
Supported daily branch operations including customer transactions, account services, and pension-related banking activities at the Sleman branch.
- Supported daily branch operations including customer transactions, account services, and pension-related banking activities in compliance with banking procedures
- Processed and verified 50+ customer financial records weekly, reducing risk of documentation errors and improving data reliability
- Handled customer inquiries related to savings, pension disbursement, and loan products, improving service responsiveness
- Gained hands-on exposure to retail banking processes, credit products for pensioners, and risk awareness in financial services